Privacy Policy

Effective date: July 8, 2026

Faith Dental Clinic (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact our office, schedule care, or receive appointment-related communications from us.

1. Who we are

Faith Dental Clinic
7301 Baseline Rd, Ste A
Little Rock, AR 72209
Phone: (501) 565-3009
Email: info@faithdentalclinic.com

2. Information we collect

We may collect the following types of information:

• Contact information — name, phone number, email address, and mailing address.
• Appointment information — appointment dates, times, provider, and related scheduling details.
• Website information — information you submit through our contact form and basic technical data such as browser type and pages visited.
• Communications — records of calls, messages, voicemails, and appointment reminder interactions.
• Health and dental information — collected in the course of providing dental care, including information maintained in our practice management systems.

3. How we use your information

We use personal information to:

• Provide dental care and related administrative services
• Schedule, confirm, reschedule, or remind you about appointments
• Respond to inquiries submitted through our website, phone, or email
• Send appointment reminders by phone, text, or other permitted channels
• Operate, secure, and improve our website and patient communications
• Comply with legal, regulatory, and professional obligations

4. Appointment reminders, calls, and text messages

If you provide a mobile phone number when scheduling or updating an appointment at Faith Dental Clinic, you consent to receive appointment-related communications from us, including automated or live reminder calls and text messages (SMS). These communications are limited to appointment-related purposes such as reminders, confirmations, and scheduling follow-up. Message frequency varies and is typically 1–2 messages per scheduled appointment.

Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at (501) 565-3009 or info@faithdentalclinic.com.

We do not sell or share your mobile phone number with third parties for their own marketing purposes. Mobile numbers are used only to provide care-related communications on our behalf through approved service providers.

5. How we share information

We do not sell your personal information. We may share information only as needed to operate our practice, including with:

• Service providers — such as website hosting, telecommunications, appointment reminder, and practice management vendors that help us deliver care and communications.
• Insurance and billing partners — when needed to process claims or payments you authorize.
• Legal and safety requirements — when required by law, court order, or to protect patients, staff, or the public.

Service providers are permitted to use information only to perform services on our behalf and must protect it appropriately.

6. Protected health information

Some information we maintain is protected health information subject to HIPAA and applicable state privacy laws. This Privacy Policy describes our general privacy practices. Our Notice of Privacy Practices, available at our office, provides additional detail about how we use and disclose health information for treatment, payment, and health care operations.

7. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, but we work to protect information against unauthorized access, use, or disclosure.

8. Data retention

We retain information for as long as needed to provide services, meet legal and regulatory requirements, resolve disputes, and enforce our agreements. Health records are retained according to applicable law and professional standards.

9. Your choices and rights

Depending on the type of information involved, you may have the right to:

• Request access to or correction of certain personal information
• Update your contact information with our office
• Ask questions about how your information is used
• Receive our Notice of Privacy Practices regarding health information

To make a request, contact us using the information in Section 1. We may need to verify your identity before responding.

10. Children’s privacy

Our website is not directed to children under 13 for independent use. When we provide dental care to minors, information is handled according to this policy, applicable law, and parental or guardian authorization where required.

11. Third-party websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last revised. Material changes will be posted on this page.

13. Contact us

If you have questions about this Privacy Policy or our privacy practices, contact:

Faith Dental Clinic
7301 Baseline Rd, Ste A, Little Rock, AR 72209
Phone: (501) 565-3009
Email: info@faithdentalclinic.com